# Inquiries

### **How do I request more information about Bespoke Union products?**

To get more information about Bespoke Union, please, send your inquiries to <customerservice@bespokefactory.com>

### **Who should I contact for inquiries regarding my Bespoke Union orders?**

To inquiry about any Bespoke Union order, please, open a ticket through help desk or send an email to <customerservice@bespokefactory.com>

### **Who takes care of manufacturing defects, returns & refunds on Bespoke Union orders?**

If you have any issues with a Bespoke Union order, please, open a ticket through our help desk or send an email to <customerservice@bespokefactory.com>. The manufacturer will be in touch with you to solve the issue in a timely manner.

All manufacturers should adhere to our general terms and conditions. If you can’t come to an agreement, a Bespoke Factory representative will examine the issue and determine a solution.

### **How are cancellations / modifications managed for Bespoke Union orders?**

Requests to cancel or modify a Bespoke Union order are handled by each manufacturer through our help desk. Cancellations and modifications are regulated by our general terms and conditions\
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