> For the complete documentation index, see [llms.txt](https://help.bespokefactory.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.bespokefactory.com/manufacturers/inquiries.md).

# Inquiries

### **How do I request more information about Bespoke Union products?**

To get more information about Bespoke Union, please, send your inquiries to <customerservice@bespokefactory.com>

### **Who should I contact for inquiries regarding my Bespoke Union orders?**

To inquiry about any Bespoke Union order, please, open a ticket through help desk or send an email to <customerservice@bespokefactory.com>

### **Who takes care of manufacturing defects, returns & refunds on Bespoke Union orders?**

If you have any issues with a Bespoke Union order, please, open a ticket through our help desk or send an email to <customerservice@bespokefactory.com>. The manufacturer will be in touch with you to solve the issue in a timely manner.

All manufacturers should adhere to our general terms and conditions. If you can’t come to an agreement, a Bespoke Factory representative will examine the issue and determine a solution.

### **How are cancellations / modifications managed for Bespoke Union orders?**

Requests to cancel or modify a Bespoke Union order are handled by each manufacturer through our help desk. Cancellations and modifications are regulated by our general terms and conditions\
\
\
\
\ <br>